mms918 Privacy Protection Policy
This policy explains how your personal data is securely stored and carefully protected with us.
Table of Contents
1. Introduction
mms918 is a platform offering football betting, Live Casino, Slots, card games, and 2D lottery services for players in Myanmar. We believe we have a responsibility to fully respect and safeguard your personal data.
This privacy policy explains what personal data we collect, how we use it, and how we protect it when you register an account, log in, play games, or use our services on our website. Please read this policy carefully and agree to it before continuing to use our services.
By accessing and using our website, you are considered to have accepted and agreed to the terms set out in this privacy policy.
2. Personal Data We Collect
We collect the following categories of personal data—
a) Information You Provide
- Name, date of birth, and verifiable identification details
- Contact information — email address, phone number
- The username and password you entered when creating your account
- Payment details (KBZPay, Wave Money, AYA Pay, CB Pay account IDs)
- Messages you sent when contacting our customer support team
b) Automatically collected information
- IP address and location (state/region level)
- Browser type, version, and operating system
- Login and logout times and duration
- Gaming history — games played, bet amounts, and playing time
- Deposit and withdrawal records
- Data collected from Cookies (see below)
c) Information received from third parties
Verification results may be received from licensed payment service providers for payment verification and security purposes. This is solely to keep our website secure.
3. Purpose of Using Personal Data
We use your personal data only for the following purposes—
- Creating and verifying your account
- Processing deposits, withdrawals, and payment services
- Service protection and fraud prevention
- Reviewing and analysing our services for improvement
- Maintaining records to ensure legal compliance
- Reviewing your playing patterns and providing responsible gambling support
- Notifying you of service-related information and policy changes
- Providing support from our 24/7 customer service team
We will not sell your personal data for advertising or share it with third-party companies unrelated to our services.
4. Sharing Personal Data
We may share your personal data with third parties only in the following circumstances—
a) Partner service providers
Payment processing companies (such as KBZPay, Wave Money, AYA Pay, CB Pay) receive the information needed to process payments. These companies operate under their own privacy policies and applicable local laws. We only share with them data related to the payment transaction.
b) Game providers
Data related to gameplay records may be shared with companies that supply games on our platform. This data is used solely to verify game activity and maintain player security.
c) Legal requests
When faced with a valid legal request or court order, we may disclose personal data in compliance with the law. We will make every effort to notify you when a legal request arises.
5. Cookies and Tracking Technologies
Our website uses Cookies and similar technologies (session tokens, local storage) for the following purposes—
- Essential Cookies — to maintain account login sessions and run games
- Functional Cookies — to remember player preferences
- Analytics Cookies — to improve how the website operates and performs
You can disable Cookies in your browser settings. Please note that doing so may affect some features of the website.
6. Personal Data Security
mms918 has put in place technical and administrative security measures to protect your personal data—
- SSL (TLS) encryption is used for all data transfers
- Passwords are stored using a one-way hash algorithm
- Payment-related data is encrypted and stored only on secured servers
- Strict access control and authorisation policies are enforced
- Regular server and software security checks are carried out
- Data handling guidelines are in place for all staff
No website can guarantee 100% security, but we do everything we can to protect your personal data. If a data breach occurs, we will act immediately to resolve it and notify you as quickly as possible.
7. Personal Data Retention Period
We retain your personal data for as long as your account is active and for the duration that we are providing services to you.
Once an account is closed, we may continue to retain financial records and data related to legal proceedings for a period required by law. After that period, the data will be deleted or anonymised.
Data obtained from cookies will be deleted when the browser is closed for session cookies, and deleted according to the specified expiry period for persistent cookies.
8. Your Rights Regarding Personal Data
Players (users) of the mms918 website have the following rights—
Right to Access
You can request to see what personal data we hold about you.
Right to Rectification
You can request correction of any personal data that is inaccurate or incomplete.
Right to Erasure
You can request deletion of your personal data to the extent permitted by law.
Right to Restriction
In certain circumstances, you can request that processing of your personal data be temporarily suspended.
To exercise these rights, contact us at [email protected]. We will handle your request promptly.
9. Protection for Those Under 21
The mms918 platform is open only to players aged 21 and above. We never knowingly or intentionally collect personal data from anyone under the age of 21.
If we become aware that we have collected a significant amount of personal data from players under 21, we will immediately delete that data and close the account. If you are aware of any such issue, please notify us at [email protected].
10. Policy Changes
We may update this Privacy Policy from time to time. If material changes are made, we will—
- Update the "Last revised date" at the top of this page
- Notify the email address registered to your account if the change is significant
- Your continued use of the site will be taken as acceptance of the revised policy
Please note that if you do not agree with the changes, you may close your account and stop using the website.
11. Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy, you can reach us through the following channels—
- Email: [email protected]
- Live Chat: 24/7 Live Chat service on the website
Our support team is available 24/7 in Myanmar language. We will be happy to assist with your questions and requests.